What are at least three standards that are not being met with the franchise that Ray is checking on in the scene from "The Founder"?
Final answer: In the movie 'The Founder,' the McDonald brothers are concerned about maintaining standards in their franchises. Ray discovers three standards that are not being met in the franchise he checks on: speed and efficiency, quality control, and customer service.
Speed and Efficiency
Speed and efficiency are crucial aspects of running a successful franchise. In "The Founder," the franchise Ray visits is not meeting the speed and efficiency standards set by the McDonald brothers. They are taking too long to prepare orders, which goes against the streamlined cooking and assembly process developed by the McDonald brothers. This inefficiency can lead to frustrated customers and lower overall productivity.
Quality Control
Ensuring high-quality food is essential for maintaining a positive reputation and customer satisfaction in a franchise. The franchise Ray inspects in "The Founder" is failing to consistently deliver high-quality food. They are using lower-quality ingredients, which can result in a decline in the taste and overall experience for customers. Quality control is a fundamental standard that should always be met in a successful franchise.
Customer Service
Customer service plays a significant role in the success of any business, especially in the food industry. The franchise Ray visits in the movie neglects customer satisfaction and fails to provide a friendly and welcoming atmosphere. This lack of attention to customer service can lead to negative reviews, decreased customer loyalty, and ultimately, a decline in sales. It is crucial for franchises to prioritize excellent customer service to ensure repeat business and positive word-of-mouth recommendations.